Cuddle & Co. Photography - Privacy Policy

Effective Date: 01/03/2025

At Cuddle & Co. Photography, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, book a session, or use any of our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, physical address

  • Booking Information: Session details, package preferences, event dates

  • Payment Details: Billing information (processed securely via third-party providers)

  • Photos & Media: Images taken during sessions

  • Website Usage Data: Cookies, browser type, pages visited, IP address (via analytics tools)

2. How We Use Your Information

Your information may be used to:

  • Schedule and manage your photo session

  • Communicate about bookings, updates, or promotions

  • Deliver digital galleries or ship physical products

  • Process payments and issue invoices

  • Improve our website and services

  • Showcase your images in our portfolio, marketing, or social media (only with permission)

3. Consent & Permissions

  • We will never sell or share your data with third parties for marketing.

  • Clients may request that their photos not be used for marketing by contacting us in writing.

  • You can withdraw your consent to receive marketing emails at any time by unsubscribing.

4. How We Store Your Data

  • Data is stored securely on encrypted platforms and password-protected systems.

  • Client photos are stored on professional-grade cloud storage with restricted access.

  • We retain your information only for as long as necessary for legal and operational purposes.

5. Third-Party Services

We may use trusted third-party services to:

  • Process bookings (e.g., Squarespace Scheduling)

  • Handle payments (e.g., Stripe, PayPal)

  • Deliver digital files (e.g., private gallery platforms)
    These providers have their own privacy policies in place.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your data

  • Withdraw consent for marketing or promotional usage

  • File a complaint with the UK Information Commissioner's Office (ICO) if necessary

7. Cookies & Website Tracking

Our website may use cookies for performance tracking and analytics purposes. You may choose to disable cookies in your browser settings if preferred.

8. Updates to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on our website with the new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please get in touch:

Cuddle & Co. Photography
Email: CuddleCoPhotography@NanoMedia.uk
Website: CuddleCoPhotography.co.uk
Business Address: 45 Church Square, Basingstoke, RG21 7SN